Your privacy matters to us. This Privacy Policy explains exactly what personal data ye999 collects, why we collect it, how we use it, and what rights you have over your own information. We keep things clear — no legal maze, just plain professional English.
These cards highlight the most important points from the full Privacy Policy below. Please read all sections carefully for complete details.
We collect only the information we genuinely need to operate the platform: registration details, identity verification documents, transaction records, device and session data, and communications with our support team.
All data in transit is encrypted using industry-standard TLS/SSL protocols. Stored data is protected with access controls and regular security audits. We do not store full payment card numbers on our servers.
ye999 does not sell, rent or trade your personal data to advertisers, data brokers or any third party for commercial purposes. Your information exists on our platform to serve your account — full stop.
You have the right to access, correct, export or request deletion of your personal data. You can also object to certain types of processing. These rights are detailed in full in the User Rights section of this policy.
We use essential cookies for platform functionality and analytics cookies to understand how players use ye999. You can manage non-essential cookie preferences through your browser settings at any time.
For any data-related query, access request or complaint, contact our team directly at [email protected]. We aim to acknowledge all privacy requests within 48 hours and respond substantively within 30 calendar days.
Under applicable data protection frameworks, you are entitled to the following rights with respect to your personal data held by ye999.
You may request a copy of all personal data we hold about you at any time. We will provide this in a structured, commonly used format within the statutory timeframe.
If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
In certain circumstances you may request deletion of your personal data. Note that legal and regulatory retention obligations may limit our ability to fully erase all records.
You may request that we restrict the processing of your personal data in certain situations, such as while a dispute over accuracy is being resolved.
Where processing is based on your consent or a contract, you may request that we provide your data in a portable, machine-readable format for transfer to another service.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds.
This Privacy Policy ("Policy") describes how ye999 ("we", "us", "our", "the Operator") collects, uses, stores, shares and protects the personal data of users ("you", "your") who access or use the ye999 platform available at ye999.cam and any associated services, applications or features (collectively, the "Platform").
ye999 is an English-language online betting and casino information platform targeting Pakistani players and users in other eligible jurisdictions. We are committed to protecting your privacy and handling your personal data with care, integrity and full transparency. This Policy applies to all personal data we collect through your use of the Platform, whether you are a registered account holder, a visitor browsing our content, or a user who contacts our support team.
By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not use the Platform and may request account closure as described in our Terms and Conditions.
This Policy should be read together with our Terms and Conditions and our Responsible Gambling Policy, both of which are incorporated by reference and available on the Platform.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion, you provide us with Personal Data. This includes:
When you use the Platform, certain data is collected automatically through cookies, log files and similar technologies, including:
We maintain records of all financial transactions and betting activity conducted through your account, including deposit amounts, withdrawal requests, game participation history, bet amounts, outcomes and bonus utilisation. These records are required for regulatory compliance, dispute resolution and responsible gambling monitoring purposes.
We may receive supplementary Personal Data from licensed third-party KYC and AML verification providers, fraud prevention services and payment processors in order to complete identity verification and process transactions securely. Any such third-party providers are contractually required to handle your data in accordance with applicable data protection standards.
ye999 processes your Personal Data for the following clearly defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your account, authenticating your identity at login, and processing account closure requests. |
| KYC & AML Compliance | Verifying your identity and age, screening against sanctions lists, and fulfilling anti-money laundering obligations required under applicable regulatory frameworks. |
| Transaction Processing | Processing deposits and withdrawals, reconciling accounts and detecting fraudulent or suspicious payment activity. |
| Responsible Gambling | Monitoring account activity for indicators of problem gambling, enforcing self-exclusion and limit settings, and facilitating access to responsible gambling tools. |
| Customer Support | Responding to enquiries, resolving disputes and maintaining records of support interactions for quality assurance. |
| Platform Improvement | Analysing aggregated usage data to improve Platform performance, user experience and content relevance. |
| Marketing Communications | Sending promotional offers, bonus notifications and product updates, where you have provided consent or where permitted under applicable law. You may opt out at any time. |
| Legal & Regulatory Obligations | Complying with applicable laws, regulatory requirements and court or governmental orders in applicable jurisdictions. |
Where applicable data protection law requires us to identify a legal basis for processing your Personal Data, we rely on the following grounds:
We share your Personal Data with carefully selected third-party service providers who assist us in operating the Platform. These include identity verification and KYC providers, payment processors, fraud prevention services, cloud infrastructure providers, customer support software vendors and analytics platforms. All such providers are contractually bound to process your data only for the specific purposes we authorise and to maintain appropriate security standards.
Payment method names referenced on the Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are provided as contextual references for Pakistani users only. Where a payment method is used to process a transaction, the relevant payment provider will receive the transaction data necessary to complete that process in accordance with their own privacy policy. ye999 does not control the data practices of third-party payment providers.
We may disclose your Personal Data to regulatory authorities, law enforcement agencies or courts where we are legally required or permitted to do so, including in response to valid legal processes, to prevent fraud or financial crime, or to protect the rights, property or safety of ye999, its users or third parties.
In the event of a merger, acquisition, restructuring or sale of all or part of ye999's business or assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the applicable terms through a prominent notice on the Platform prior to the transfer taking effect.
ye999 does not sell, rent, lease or trade your Personal Data to any third party for their own commercial or marketing purposes. This is an absolute commitment and is not subject to exception.
We retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention principles apply:
Where data is no longer required for any lawful purpose, it is securely deleted or irreversibly anonymised in accordance with our internal data destruction procedures.
ye999 implements a range of technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, destruction or disclosure. These measures include:
While we apply rigorous security standards, no system connected to the internet can be guaranteed to be entirely impenetrable. You also have a role to play — please use a strong, unique password for your ye999 account and do not share it with anyone. If you believe your account has been compromised, contact us immediately at [email protected].
Cookies are small text files placed on your device by the Platform when you visit ye999.cam. They allow the Platform to recognise your device, maintain your session, remember your preferences and gather aggregated usage statistics.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. Refer to your browser's help documentation for instructions on managing cookie preferences.
Subject to applicable data protection law, you have the following rights with respect to your Personal Data held by ye999. To exercise any of these rights, contact us in writing at [email protected]. We will acknowledge your request within 48 hours and respond substantively within 30 calendar days, or within any shorter period required by applicable law.
The Platform is strictly for adults aged 18 or older — or the higher minimum age required by the applicable operator or licence jurisdiction. ye999 does not knowingly collect Personal Data from individuals below the minimum age threshold. If we become aware that a minor has registered an account or provided Personal Data, we will promptly close the account, delete the associated data and, where appropriate, report the incident to the relevant regulatory authority.
If you are a parent or guardian and believe that a minor in your care has accessed the Platform or provided us with their Personal Data, please contact us immediately at [email protected] so we can take appropriate action without delay.
ye999 operates infrastructure and works with service providers that may be located in jurisdictions outside Pakistan. Where your Personal Data is transferred to a country that may not provide an equivalent level of data protection to that applicable in your jurisdiction, we take steps to ensure appropriate safeguards are in place. These safeguards may include contractual clauses, data processing agreements with standard contractual protections, or transfers to jurisdictions that have been assessed as providing adequate protection.
By using the Platform, you acknowledge that your Personal Data may be processed in countries outside Pakistan. If you have concerns about international transfers of your data, you are entitled to request further information by contacting us at [email protected].
ye999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, Platform functionality or our data processing practices. The date of the most recent review is displayed prominently at the top of this page.
Where changes are material — for example, where we introduce a new category of processing or change our data retention periods — we will notify you via a prominent notice on the Platform or by email to your registered address prior to the changes taking effect. Your continued use of the Platform following the effective date of any revision constitutes acknowledgement of the updated Policy.
We encourage you to review this Policy periodically. If you disagree with any updated terms, you may request account closure in accordance with the procedure set out in our Terms and Conditions.
If you have any questions, concerns or formal complaints regarding this Privacy Policy or the way ye999 processes your Personal Data, please contact our team using the details below. All privacy-related correspondence should be submitted in writing.
For queries related to responsible gambling tools, self-exclusion or limit-setting, please visit our Responsible Gambling page.
Now that you know how ye999 handles your data, explore everything our platform has to offer — sports betting on Pakistan cricket, PSL and ICC tournaments, live casino, slots and more, backed by 24/7 English support.
18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. For entertainment and informational purposes only.